Renewed my license. SO worth having AAA membership for that alone! There was a line when I went in for license renewals and because I had a membership, they had me go in members line, then I was called up almost immediately. I almost felt bad going ahead others waiting...but that's part of the perks of joining AAA...and the staff was very friendly, nice to everyone, and very patient with every person's questions. I never write reviews. This was well worth it!
Waterbury office is very friendly and helpful would recommend this office 100%. HOWEVER AAA IN PLAINVILLE CT GETS -5STARS. CALLED THEIR OFFICE LAST WEEK TO ASK A QUESTION ABOUT THEIR DMV SERVICES. I WAS PUT ON HOLD , AFTER WAITING ON LINE 2 HOURS 59MIN. (Yes I stayed on line waiting ) I REALIZED THEY HAD CLOSED OFFICE WITH ME STILL ON HOLD WITH UNANSWERED QUESTION. NEXT DAY DROVE UP ASKED FOR MANAGER WAS TOLD HE WASN'T THERE. ASSISTANT MANAGER ASSURED ME MANAGER WOULD GET BACK TO ME NEXT DAY. THEY WERE VERY RUDE TO ME AND WAS TOLD I SHOULDN'T HAVE BEEN AT THAT OFFICE IN THE FIRST PLACE ,SHOULDVE BEEN AT ONE IN WTBY CT CLOSER TO ME. NOBODY EVER GOT BACK TO ME. WENT BACK TO WTBY OFFICE TOLD THEM WHAT HAPPENED WAS ASSURED BY MANAGER THERE WHO WAS VERY NICE I WOULD BE CONTACTED BY HEADQUARTERS. IT'S BEEN A WEEK SINCE THIS INCIDENCE STILL NO RETURN CALL . WE HAVE BEEN MEMBERS ALMOST 40 YRS! THINKING OF CANCELLING, PAYING $190.00YR FOR PREMIER THIS US NO WAY TO TREAT LONG TIME MEMBERS!!!! I AM CALLING OFFICE AGAIN TOMORROW IF NO RESULTS MOST LIKELY YOU WILL LOSE OUR BUSINESS ALONG WITH OTHER MEMBERS I'VE TOLD.
It's always a pleasant experience when I visit this location! The staff is very friendly.
They were very helpful and I achieved most of what I wanted.
They advertise ez-pass availability but when you try to purchase one you can't in CT. Funny they accept my membership fees in CT. AAA...what a pyramid sceme. AllState is far more accommodating.
Aaa Waterbury is a US Insurance Agency based in Waterbury, Connecticut. Aaa Waterbury is located at 835 Wolcott St, Waterbury, CT 06705, USA.
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