Love my local HFT! The staff is super nice and knowledgable.
It's a cheap tool retailer don't expect miracles from employees. The good knowledgeable ones are running the store now and everyone else is just help. I've had excellent help calling to check stock on stuff before making the trip. Great tools for when i didn't want to pay crazy tool mark up.
Good
HORRIBLE! HORRIBLE!! HORRIBLE!! The staff is not knowledgeable and in fact, incompetent! I wasted my time, gas and wear and tear on my car, traveling there. SIMPLE, SIMPLE question, what are your store hours "tomorrow" Sunday? She said 8am to 8pm. I confirmed, "That's tomorrow, Sunday, you open 8am?" "Yes, 8am. 8am- 8pm". How the heck do you not know your own store hours. If you cannot answer a simple question like this accurately, how can you answer more important questions about the products you sell! HORRIBLE! INCOMPETENT STAFF! Go to Home Depot or Lowes or order on line!
Great place to buy cheap tools and equipment, but remember, you do get what you pay for.
Harbor Freight Tools is a US Hardware Store based in Waterbury, Connecticut. Harbor Freight Tools is located at 650 Wolcott St #1, Waterbury, CT 06705, USA.
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